A team of professionals at your service, with passion, experience and innovation
The numbers of our success
Frigerio The Group is a well-established reality in the tourism and mobility sector, with a widespread presence and a solid structure.
Here are some numbers that tell the story of our reality:
- 200 dedicated and highly skilled employees
- 5 owned agencies and a network of more than 90 franchisees in the territory
- Global Network: Partner with TWIN Travelsavers, a New York-based network of more than 3,000 travel agencies worldwide
Il nostro team: esperienza e innovazione
The beating heart of Frigerio The Group is our team, a team of professionals supported by advanced technological tools. We offer one of the widest and most comprehensive ranges of services and products on the market, guaranteeing efficiency, courtesy and tailor-made solutions for each client.
What we are most proud of is the continuity: most members have been with us for many, many years, ensuring not only experience, but also knowledge of business dynamics and an extraordinary team spirit.
Our specialized divisions
Each team is dedicated to a specific area to provide expertise and targeted services:
- Administration: Financial and administrative management to ensure efficiency, transparency and timeliness in business processes.
- Booking: Handling reservations and inquiries with speed and accuracy, ensuring flawless customer service.
- Business Travel: Organizing corporate travel with a dedicated team, both offline and through FriTravelApp, our digital booking platform for businesses.
- Commercial: Personalized consulting and sales of services, with focus on customer satisfaction and loyalty.
- Incoming: Creation and management of tour packages for international visitors to Italy, ensuring tailored, high-quality experiences.
- IT:Technology support and development of innovative digital solutions to optimize services and experience on our online platforms.
- Marketing & Communication: Design of communication strategies, social campaigns, promotion of the Group's brand and services.
- MICE/Group/School: Organization of corporate events, group travel and school trips with customized solutions and attention to detail.
- Network: Supporting our network of agencies and affiliates by providing training, updates and advanced operational tools.
- Programming: Design and development of customized travel packages, tours and experiences for each type of client.
- Graphic Team: Creation of visual materials and creative content to enhance the Group's initiatives and services.
- Transportation: Organization of safe, efficient and tailored transportation services for every mobility need thanks to our large fleet.
- Welfare: Development of corporate welfare solutions, offering dedicated benefits and programs to employees of affiliated companies.
One team, one mission
Our strength lies in the collaboration between the different teams, who work in synergy to ensure impeccable service and an unparalleled travel experience. Each member of our team shares the same passion for tourism, innovation and customer satisfaction.